Pronto Norms and Expectations
What is Pronto?
Pronto is a platform for student-to-student communication. To ensure a secure platform, Pronto access is strictly limited to students and SPCS staff, and all content can be moderated.
Code of Conduct
All communication via Pronto must adhere to the Stanford Pre-Collegiate Studies Code of Conduct. If you encounter any inappropriate behavior on Pronto, report it to spcs-studentlife@stanford.edu immediately.
Failure to comply with the Code of Conduct may result in removal from the program, probation, or other disciplinary action. In all cases, program staff will contact parents/legal guardians to inform them of the participant's behavior and ensure a proper plan is in place for moving forward. Violations of the law may be reported to the Stanford Department of Public Safety.
Safety
To ensure the safety of participants and that online communication between participants is appropriate and positive, all Pronto messages are subject to review by program staff as needed. SPCS program assistants will monitor Pronto communication during program hours.
Interacting on Pronto
Do
Do use Pronto to get to know other students in the program outside of class time.
Do use Pronto to discuss class topics with classmates in your designated class channel.
Do use Pronto to create chat groups with up to 5 students.
Do email spcs-studentlife@stanford.edu immediately if you encounter any inappropriate behavior on Pronto.
Don't
Don’t use Pronto during class time.
Don’t use Pronto to communicate with SPCS staff.
Don’t share content or make comments that could be harmful, offensive, or disrespectful to others—even if you're joking. Always think before you post and aim to contribute with kindness and respect.
Don’t use the @all feature. This feature pings all participants of the chat and is disruptive.
What is Responsible Digital Citizenship?
Responsible digital citizenship means using the internet and technology smartly and respectfully. Just as we learn good manners in real life, we also need to learn good behavior online.
Guidelines for Responsible Digital Citizenship
By following these guidelines, SPCS participants can create a positive and respectful environment for online
communication:
Respectful Communication: Treat others with kindness and respect, even if you disagree with them. Avoid using offensive language, insults, or derogatory remarks.
Think Before You Post: Take a moment to consider how your message might be interpreted by others before hitting send. Make sure what you post is appropriate, constructive and contribute positively to the conversation.
Be Mindful of Tone: Remember that tone can be difficult to convey online. Avoid using all caps, which can be interpreted as shouting, and use emojis or punctuation to clarify your tone when necessary.
No Spamming: Avoid flooding the chat with multiple messages in a short period. Respect the space of others and allow everyone a chance to participate in the conversation.
Protect Privacy: Do not share personal information such as addresses, phone numbers, or passwords on the chat platform. Respect the privacy of others and refrain from sharing their personal information without permission.
Be Patient and Courteous: Not everyone may respond immediately, and that's okay. Practice patience and courtesy while waiting for responses.
Violation of any of the above guidelines and rules will result in removal from Pronto and/or other disciplinary
actions outlined in program policies.